Contact Us

Contact

How Can We Help?

Questions about golf carts, launch monitors, simulators, or your order? Our team is ready to assist. Owned and operated by GolfLinks Consulting, Inc.

Most messages answered within 1 business day
Reach Us

Choose Your Preferred Channel

Email

support@GolfSupplyHQ.com
Replies within 24 hours

Phone

818-627-8873
Mon–Fri 9am–5pm EST

Live Chat

Available weekdays during business hours

Usually under 5 minutes
Common Questions

Frequently Asked Questions

How long will it take to receive my order?

Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days. That means total delivery is approximately 6 to 11 business days from your order date. Every shipment includes tracking so you can follow your package in real time.

Is shipping really free on all orders?

We offer free shipping on most orders within the Continental U.S. (excludes Alaska and Hawaii). There is no order minimum required. Orders ship via USPS, UPS, or FedEx based on destination and package size, and you can check our Shipping Policy page for full details.

What is your return policy?

We want you to be completely satisfied with your purchase. If something is not right, please contact our support team within the return window listed on our Returns page. We will walk you through the process and get things sorted quickly.

Can I exchange an item for a different model?

Yes, exchanges are available for eligible items. Reach out to us via email or phone and let us know what you would like to swap. We will confirm availability of the replacement item and provide return instructions for the original.

How do I choose the right launch monitor or simulator for my space?

Room dimensions, ceiling height, and your primary use case (practice vs. entertainment) all factor into the best setup. Send us a message with your space measurements and goals, and our team can recommend the right combination of launch monitor, screen, and enclosure for your needs.

Do your golf carts come fully assembled?

Assembly requirements vary by model. Some carts arrive fully assembled and ready to drive, while others may require minor setup such as attaching mirrors or installing the battery. Each product listing specifies the level of assembly needed, and our team is happy to answer specific questions before you purchase.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send A Message

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Order Status & Shipping
Product Questions
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Availability

Business Hours

Monday – Friday 9:00 AM – 5:00 PM EST
Saturday – Sunday Closed
Our Promise

What We Stand For

Fast Response

Every inquiry is answered within one business day by a real member of our team.

Secure Shopping

Your payment and personal information are protected with industry-standard encryption at every step.

Expert Guidance

Our staff knows golf equipment inside and out, helping you find the right fit for your game and space.

Free Shipping

Most orders ship free within the Continental U.S. with tracking included on every package.